Refund policy

At our store, we take great pride in the quality of our curated second-hand collection. Because we operate on a consignment basis and pay our local sellers shortly after a sale, our return policy is designed to be fair to both our buyers and our consignors.

Return Window & Conditions: We offer a 48-hour return window for online purchases only. You have 48 hours after receiving your item to request a return. Because our items are pre-owned, they are sold "As-Is." To be eligible for a return, the item must be in the exact same condition as when it left our store—unused, unaltered, and with all original tags attached. You will also need your receipt or proof of purchase.

How to Start a Return: To start a return, please contact us at 2debutfurniture@gmail.com. If your return is accepted, you will be responsible for the cost and arrangement of shipping the item back to our store at 11026 Westheimer Rd, Houston TX 77042, United States. Items sent back to us without a prior return request will not be accepted.

Damages and Issues: Please inspect your items immediately upon delivery or pickup. Since we carefully inspect and clean every piece before it reaches our floor, we ask that you contact us within 24 hours if you find that an item has been damaged during transit or if there is a significant discrepancy in the description.

Non-Returnable Items: Due to the unique nature of consignment, we cannot accept returns on:

• Items purchased in-person at our physical store (where you have the opportunity to inspect the item before buying).
• Sale items, "Final Sale" clearance pieces, or gift cards.
• Outdoor items that have been exposed to the elements after delivery.

Refunds: Once we receive and inspect your returned item to ensure it is in its original "as-sold" condition, we will notify you regarding your refund status. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that shipping fees from the original purchase are non-refundable.